I think [the dance club scene] is changing, not dying. It’s a human need and right to socialize and dance and meet a stranger.Musto: When you meet with club owners, what are their biggest concerns? Palitz: We’re not a responding agency in the traditional sense, like 911 or 311. We’re in the position to identify what are these recurring issues and how to solve them. Trying to coordinate and streamline city services so they’re not redundant. Also, quality-of-life issues for residences, as well as for venues. Developing what we think is a void in the complaint system, which is communication and mediation. And dealing with LGBTQ+ rights or proportionate enforcement with regards to racial issues.
People say bartenders very often are your first therapist and sometimes your last. We want to educate them to identify when people are in need and be able to direct them to resources.Musto: You certainly received valuable interactive experience as the owner of Sutra Lounge. But didn’t you get a lot of noise complaints? Palitz: Yes, that’s what activated and politicized me. My bar was subjected to the most 311 calls—not because we were the loudest, but because we had a chronic caller. I became really activated to help identify what determines a good and bad operator, and how certain systems designed to help people can be weaponized to hurt them. As a native New Yorker, an operator, a community board member, and someone who’s gone out all my life, [I want to] identify and crystallize the issues and to find solutions. We’ve all been to meetings and know what the issues are. We’re out of the discovery phase. We’re all in what I call the #NowWhat phase. Now let’s find the solutions; let’s utilize communication, mediation, and a MASH approach—Multi Agency Support for Hospitality. If a venue has an issue, we can call the Department of Buildings or the Department of Transportation and go in there and try, through supportive measures, to support them to compliance. Naysayers say, “You’re just here to help the nightlife community. What about residents?” I try to emphasize that if we’re helping venues to be supported and better operated, they will be better neighbors, and this will mitigate the quality-of-life issues. Coexisting is key to ensure that nightlife culture and identity thrive in New York.